Please review these terms carefully before using DriveX services. They outline our policies, your responsibilities, and important information about your rental.
Email: Info@DriveX-USA.com · Website: drivex-usa.com
Customer Support: 929-675-2250
We book through all major rental companies, including Avis, Budget, Sixt, National, Enterprise, and others.
DriveX (also known as HG Prime Solutions Inc.) is a booking agency that helps secure long-term vehicle rentals.
Our responsibility is limited to finding and securing the best available rate for your reservation.
The fee remains non-refundable if the reservation is declined due to:
We accept the following payment methods:
If the rental company cannot honor your reservation due to internal or availability issues, your reservation fee will be refunded in full.
If the issue is related to renter eligibility or requirements, the reservation fee remains non-refundable.
To qualify for a rental, the renter must:
DriveX does not provide, verify, or manage any insurance coverage. The renter must confirm coverage directly with:
The renter is responsible for understanding coverage limits, exclusions, and whether insurance applies to long-term rentals.
DriveX does not handle or assist with any insurance claims. All claims, disputes, or coverage issues must be handled directly between the renter, their insurance provider, and the rental company.
DriveX does not manage or process:
These charges are billed directly by the rental company to the renter. Additional processing fees may apply.
Extensions may be possible in certain cases. Any rental extensions or changes must be arranged through DriveX and may be subject to additional fees.
Customers are not permitted to share, publish, or disclose our rental locations or any rental information provided by us.
Submitting a chargeback for a non-refundable item will be disputed. Supporting documentation will be provided to the payment processor.
DriveX is not responsible for:
By using DriveX services, paying a reservation fee, or submitting your information, you agree to:
Most major U.S. credit cards include LDW/CDW coverage for rentals up to 30–42 days. Rental companies typically renew the contract every 30 days. The rental company provides state-required minimum liability coverage.
You are fully responsible for confirming your own coverage, including limits, exclusions, and terms. Check with your credit-card provider, personal insurance, and the rental company.
DriveX does not verify, manage, or handle any insurance coverage or claims.
You can get a Non-Owner Car Insurance Policy through GEICO at 800-841-3005. Ask for Non-Owner Car Insurance and choose:
For listings without a "Non-Local" label, pickup is within a 4-hour drive from NYC. "Non-Local" listings are four hours or more from New York City.
The reservation fee is non-refundable. If the rental company declines for a reason not related to you, we refund in full. If declined due to renter issues, no refund applies.
At pickup, the rental company places an authorization hold for one month plus $200 deposit. This is pending only — it disappears after a few days. Each month, they charge the previous month and place a new hold for the next month plus deposit.
Some companies allow it, but requirements vary and it's subject to a credit check. Credit-card CDW/LDW coverage does not apply with debit cards — ensure you have proper insurance.
No. All claims must be handled directly between you, your insurance provider, and the rental company.
Prices may change at any time. Once confirmed, your price is locked and guaranteed.
Available at select locations — a fixed monthly rate ($240–$480) covering most tolls. No E-ZPass needed. NYC congestion pricing and certain special tolls may not be included.
No. These are handled directly by the rental company.
Up to 11 months at a time.
Yes. You'll only be charged for the time used, subject to the rental company's terms.
Extensions may be possible. All changes must be arranged through DriveX and may be subject to additional fees.